Part 2 - Water Treatment Operations (5 days)

This qualification allows for the attainment of general competencies in water industry treatment specialising in drinking water and covers skills required to monitor, operate and control treatment processes within a drinking water plant.

Who should attend?

  • NSW local water utility and government agency water treatment works operators.
  • NSW local water utility professional staff, engineers, scientist and managers.
  • Competencies required to operate a water treatment works.
  • Understanding of water treatment unit processes.
  • Knowledge and practical skills essential for the daily operation of treatment works.
  • Knowledge to systematically identify and rectify treatment problems.

Topics covered

Course notes will be supplied for pre-course study and future reference.

Course delivery and assessments

The course delivery activities include:

  • A 5 day workshop including:
    • Worksheets completed in tutorial sessions held during the course.
    • Visit(s) to a treatment plant including practical sessions covering operational monitoring and testing.
    • A written exam.
  • An on-site assessment held at the operator's own treatment works.
  • A project assignment to be submitted by the candidate.

Resulting qualification

NOTE: For the 2020 calendar year this course will not be offered as a Nationally Accredited course (i.e. not a Certificate III course). This is due to changes introduced in 2019 relating to third party agreements with registered training organisations. The DPIE course content will not change from 2019 and the courses remain a suitable qualification for LWU water treatment operators in regional NSW as per NSW Health’s document “NSW Guidelines for Drinking Water Management Systems” (page 23).

A Certificate of Completion - Water Treatment Operations will be issued to each successful candidate.

Course prerequisites

Course pre-requisites include successful completion of the Part 1 - Chemical Dosing Systems course.

What is included

Course notes, workplace visit to the operator's own treatment works and safety equipment (PPE) for workshop practical sessions. Morning tea and afternoon tea will be provided for the five days.

What is not included

Writing material, calculator, accommodation, meals, transport to and from the course.

Course details

Information on course dates, locations and costs can be found in the Training courses course schedule.

How to nominate for the course

Download a nomination form (PDF 164.3 KB) and submit it by email to

The department will send confirmation of receipt of your nomination via email within one week with instructions on enrolment if successful. Venue details, course notes, the program and a timetable will be sent to all participants approximately four weeks before the course. Please provide details of any special dietary needs on nomination.