About the Town Water Risk Reduction Program

Kayaking in the Murray River. Image courtesy of Destination NSW.

The department has established the two-year Town Water Risk Reduction Program (the program) to work together with the sector to identify long-term solutions to the key barriers facing Local Water Utilities.

The program is based on a new partnership approach, which recognises and leverages the wealth of expertise within Councils and Local Water Utilities and provides opportunities for these stakeholders to design and refine better solutions in collaboration with the department.

The program supports a broader set of changes that the department is leading, aimed at enhancing the capacity of the NSW water sector to manage this critical resource in a strategic and coordinated manner. Other major changes include the development of 12 Regional water strategies that will bring together a wide range of tools and solutions to plan and manage the water needs in each NSW region over the next 20-40 years.

Our vision for town water

The department’s overarching goal for this program is to work collaboratively with stakeholders to build a town water sector where:

  • Stakeholders work together in partnership, sharing data and knowledge, consulting and collaborating with one another, and supporting each other where they can
  • Local Water Utilities are supported to manage safe, secure and sustainable water supply and sewerage services in an efficient and customer-focused manner
  • The regulatory framework for Local Water Utilities is effective, outcomes-focused, proportionate, and transparent. The framework, in turn, is administered by regulators that are modern, accountable, and well-coordinated.