Frequently asked questions

The NSW Government has extended the timeframes for some water users to comply with existing metering conditions. The extension aims to clear confusion about the timeframes for complying, provide select water users some addition time to meet requirements, and ensures and requires accurate measurement and recording of water take. This does not affect the timeframes for NSW’s new non-urban metering rules.

Why is the department extending compliance dates for existing metering conditions?

The department has extended these timeframes to address confusion about the timeframes for complying with these existing metering conditions, and the new non-urban metering rules.

Does this effect the compliance dates for the non-urban metering rules?

The extension relates to metering rules that were in place before the new non-urban metering rules became law. The extension won’t affect the existing regional roll-out dates for NSW's non-urban metering rules, and NSW Government has no plans to change any other metering deadlines.

Who does this apply to?

The extension applies to works approval holders in the following water sharing plan areas who have a condition on their licence or works approval requiring them to install a AS4747 compliant meter.

  • Hunter Regulated River Water Source
  • Lachlan Regulated River Water Source
  • Murrumbidgee Regulated River Water Source
  • New South Wales Murray and Lower Darling Regulated Rivers Water Sources
  • Richmond River Area Unregulated, Regulated and Alluvial Water Sources

We will write to affected water users to inform them of the extended timeframes. In the meantime, water users should take active steps to ensure they are familiar with the conditions on their licenses and works approvals.

When did the department first notify water users about these metering conditions?

The department first notified water users about these metering conditions in 2018, except for the Richmond Regulated Water Source which has not yet been notified.

  • Hunter Regulated River Water Source – notified January 2018
  • Lachlan Regulated River Water Source – notified January 2018
  • Murrumbidgee Regulated River Water Source – notified January 2018
  • New South Wales Murray and Lower Darling Regulated Rivers Water Sources– notified April 2018
  • Richmond Regulated Water Source – not yet notified

What are the new compliance dates for affected water users?

The new compliance dates will depend on whether an affected water user has already installed a meter.

If a water user has already installed a meter, they will have until their regional rollout date to ensure their meter meets the standards under the new non-urban metering rules. The regional rollout date is 1 December 2022 for water users in the southern inland and 1 December 2023 for water users in coastal NSW. In the meantime, these water users will need to ensure that their meter is accurate.

If a water user has not already installed a meter, they will have until 1 December 2021 to ensure they have a meter that meets the standards under the new non-urban metering rules.

I already have a meter, does my roll out date change?

If a water user has already installed a meter, they will have until their regional rollout date to ensure their meter meets the standards under the new non-urban metering rules. The regional rollout date is 1 December 2022 for water users in the southern inland and 1 December 2023 for water users in coastal NSW. In the meantime, these water users will need to ensure that their meter is accurate.

I have never had a meter, by when do I need to have one?

If a water user has not already installed a meter, they will have until 1 December 2021 to ensure they have a meter that meets the standards under the new non-urban metering rules.

What do affected water users need to do to comply?

If you already have a meter installed:

You need to continue to ensure that the meter is accurate and is operating properly. You also need to record information about water take in a logbook.

You need to, by your regional rollout date, demonstrate that your meter:

  • has a certificate of accuracy or is pattern approved
  • is fitted with a compliant local intelligence device
  • is transmitting water take information via telemetry to the government (unless the meter is for a pump less than 200mm in diameter)
  • is fitted with tamper evident seals
  • has been signed off by a duly qualified person, such as a certified meter installer or certified practising hydrographer, as properly installed

If you don’t already have a meter installed:

  • You need to, by 1 December 2021, demonstrate that you have a meter installed that:
  • is pattern approved
  • is fitted with a compliant local intelligence device
  • is transmitting water take information via telemetry to the government (unless the meter is for a pump less than 200mm in diameter)
  • is fitted with tamper evident seals
  • has been signed off by a duly qualified person, such as a certified meter installer or certified practising hydrographer, as properly installed

What you need to do by your regional roll out date:

You need to demonstrate, by your regional rollout date:

  • is pattern approved or has a certificate of accuracy
  • is fitted with a compliant data logger
  • is transmitting water take information via telemetry to the government (unless the meter is for a groundwater work or a surface water pump less than 200mm in diameter)
  • is fitted with tamper evident seals
  • has been signed off by a duly qualified person, such as a certified meter installer or certified practicing hydrographer, as properly installed.

Water users should contact their local certified meter installer for advice about the metering equipment they need to install. For more information, please download Non-urban metering - what water users need to know PDF, 3836.79 KB.