FAQs for post approval management plans

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Do I refer my SSD Post Approval Management Plan to NRAR or Department of Planning, Industry and Environment–Water, or both? 

Table 1: SSD/SSI Post approval advice relevant to Department of Planning, Industry and Environment–Water.
Department of Planning, Industry and Environment–Water
  • Groundwater Models
  • Groundwater Monitoring and Modelling Plans
  • Surface Water and Groundwater Monitoring Reports
  • Water Management Plans
  • Extraction Management Plans (?)
  • Subsidence Management Plans (?)
  • Specific Requests from Department of Planning, Industry & Environment
Table 2: SSD/SSI Post approval advice relevant to NRAR.
Department of Planning, Industry and Environment–Water
  • Water licensing under the WMA
  • Works typically requiring a Controlled Activity Approval under the WMA (eg water course realignment, riparian rehabilitation)
  • Specific Requests from Department of Planning, Industry & Environment
  • Breach of Water Licence Conditions – submit directly via NRAR 's Report suspicious water activities.

Who do I contact for questions regarding the post approval management plan process?

Email water.assessments@dpie.nsw.gov.au if your question is regarding matters referred to the department.

Email nrar.servicedesk@dpie.nsw.gov.au if your question is regarding matters referred to NRAR.

I have a question about groundwater models and groundwater monitoring plans, who do I contact?

Please contact the department for advice on groundwater models. Refer to Table 1 for matters to be referred to Department of Planning, Industry and Environment–Water.

I have a question about what licences and approvals my SSD/SSI project needs under the Water Management Act 2000, who do I contact?

Visit NRAR Assist on NRARs website and use the self-help tool to find your answer. If you still need help in answering your question, submit an enquiry through NRAR Assist and someone from NRAR will be in contact with you.

I have submitted a post approval management plan via the portal and would like a progress update on the assessment. How do I get an update? 

For matters referred to Department of Planning, Industry and Environment–Water, please contact water.assessments@dpie.nsw.gov.au . For matters referred to NRAR, please contact nrar.servicedesk@dpie.nsw.gov.au

I lodged my post approval management plan for review before 15th November – who do I contact for an update and who will send me the response?

NRAR will finalise responses for all post approval matters lodged before 15th November 2021. Please contact nrar.servicedesk@dpie.nsw.gov.au in relation to these matters.

I have a question about the advice I received on my post approval management plan, who do I contact? 

If the advice related to matters listed in Table 1, please contact Department of Planning, Industry and Environment–Water at water.assessments@dpie.nsw.gov.au.

If the advice related to matters listed in Table 2, please contact NRAR at nrar.servicedesk@dpie.nsw.gov.au.

I would like to arrange a meeting to discuss a post approval matter. Who do I contact?

If the meeting is in relation to matters listed in Table 1, please contact Department of Planning, Industry and Environment–Water at water.assessments@dpie.nsw.gov.au.

If the advice related to matters listed in Table 2, please contact NRAR at nrar.servicedesk@dpie.nsw.gov.au.

Conditions of my SSD Project Consent issued a few years ago require me to consult with DPI Water/Office of Water. Who should I contact?

Responsibilities of the former DPI Water and NSW Office of Water departments are now shared between Department of Planning, Industry and Environment–Water and NRAR. Please refer to Table 1 and Table 2 for guidance on the responsibility of each agency. If you are still unsure, you can email water.assessments@dpie.nsw.gov.au or nrar.servicedesk@industry.nsw.gov.au for further advice.