Transitioning to telemetry and the new data acquisition service (DAS)

With the DAS now being ready for the next phase of rollout, we will continue working with duly qualified persons (DQPs), telemetry device manufacturers and water user associations to ensure the transition to this new system is as smooth as possible.

We will use this page to regularly communicate information and updates with you, including any changes caused by the rapidly evolving COVID-19 situation.

The new Data Acquisition Service (DAS)

The latest version of the DAS now provides core user functionality that enables:

  • a DQP to register a listed local intelligence device (LID) so that it can be properly configured, installed and begin securely transmitting meter data to the DAS platform.
  • a water user to setup and access their own private dashboard to view data that is being transmitted from their metering equipment.

Further updates of the DAS will continue to improve on this core functionality and will be released over the coming months. These will improve user functionality and performance as well as responding to any issues that may arise during piloting and early implementation.

The rollout date for the first round of water users requiring LIDs and telemetry is 1 December 2020 and the user base of the DAS will progressively increase up until 1 December 2023, when the final metering rollout date comes into effect.

The following sample images highlight some of the basic elements of the DQP Portal and DAS user dashboard platform.

Figure 1: Sample view of DQP Portal login page

Updates for Duly Qualified Persons (DQPs)

DQPs are fundamental to the successful implementation of the new telemetry requirements. They are a primary point of contact for water users and will be responsible for the registration, installation and maintenance of LIDs.

Training and guidance for DQPs

We recognise that DQPs will require training and guidance before they feel confident in undertaking these new processes and we are working with our industry partners to prepare a range of material and support for DQPs.

As a result of the rapidly evolving COVID-19 situation, we have cancelled the DQP training workshops that were planned for 1-3 April 2020. We are now exploring alternative ways of providing training and guidance for DQPs as soon as possible, such as:

  • web-based training sessions.
  • an online training manual.
  • providing ongoing updates and other materials on this page.
  • regularly publishing responses to frequently asked questions on this page.

The training will focus on instructing DQPs how to register in the new DQP Portal and step them through the process of LID registration and installation. We will also share relevant guidance material about listed LIDs and integration requirements for a range of meters. Information about training sessions and guidance material will be posted on this page and updates will be shared via our industry partners.

In addition, Irrigation Australia has setup a dedicated email address for DQPs to ask questions about the new DAS and NSW Government’s telemetry requirements. We will work with Irrigation Australia to answer your questions and will use these questions to regularly update our frequently asked questions page .

We have also designed the installation process to minimise the need for on-site configuration of LIDs by DQPs, with device manufacturers gathering site-specific meter data from DQPs and pre-configuring devices prior to shipping or undertaking remote configuration.

Updates for manufacturers developing compatible data logging and telemetry solutions

The department welcomes meter, data logger and telemetry manufacturers developing devices and solutions that are compatible with the DAS.

We recently updated the data logging and telemetry specifications to simplify and improve clarity without affecting the substantive requirements defined in the specifications.

The department is also coming to the end of its funded testing program and is designing a long-term approach to device testing that will provide a clear pathway regarding device testing and listing, giving manufacturers an ongoing opportunity to participate in this new market.

Further information about this approach will be provided in the second quarter of 2020 and, in the interim, please direct any questions to

Information about proposed field pilots

To ensure a smooth transition to the new telemetry system, and the open market processes that support it, we are planning to undertake a number of field pilots in the second quarter of 2020. In designing these pilots, we will seek to include a wide cross section of meter types and locations.

We will post more information on this page as it becomes available and if you are interested in participating in the pilot process or seeking further information, please direct any questions to