Metering requirements and specifications

The NSW Government has announced it will adjust the first three start dates for the new metering rules. The government remains committed to rolling out the metering rules. However the lack of water due to the severe drought conditions will make it impossible for most water users to meet their new obligations by the current deadline. The Government is also carefully considering the other feedback it heard during the recent metering roadshow, and will provide its response soon. See the ‘metering roadshow’ page for more information.

Metering thresholds and rules

Use our interactive metering tool to understand if the metering rules apply to your works  and what you need to do to comply with the rules.

Pattern-approved meter requirements

Under the new rules, all meters installed after 1 April 2019 will need to be pattern-approved.

The Murray–Darling Basin Authority (MDBA) has published an updated list of pattern approved 'non-urban' water meters in August 2019.

Maintenance requirements

The Maintenance Specifications 2019 set out the maintenance that needs to be carried out in relation to metering equipment, the frequency of maintenance and whether the maintenance needs to be carried out by a duly qualified person or if it can be carried out by the holder of the approval or licence.

These maintenance requirements apply to all meters that are subject to the new metering conditions.

Telemetry and data logger requirements

All surface water works (except pumps less than 200mm) need to have telemetry installed by the regional roll-out date.

Following a competitive procurement process, the department engaged eagle.io to develop a data acquisition service (DAS) to collect water data from water users with telemetry.

A number of telemetry devices are currently being tested for compatibility with the functional and security requirements of the DAS. An initial list of compatible devices will be published in November 2019 and we expect this list will be regularly updated as further testing is completed.

We are aiming for the DAS to ‘go live’ on 31 March 2019, to give enough time for water users and duly qualified people to get ready for 1 December 2020, when around 1257 approved surface water pumps 500 mm and above will need an accurate meter, data logger and telemetry, and tamper evident seals.

Data collected by the DAS will assist the Natural Resources Access Regulator, WaterNSW and the department to undertake compliance and enforcement, billing and other water management activities.

Read more about telemetry.

Faulty metering equipment

All water users must report faulty metering equipment within 24 hours to WaterNSW. A new offence applies for failing to report faulty metering equipment within 24 hours.

Duly qualified persons

Duly qualified people, such as certified meter installers and certified practising hydrographers, play a key role in the new metering rules.

A duly qualified person will also be able to advise you on how to comply with the rules and what meter, data logger and telemetry device is right for you.

Water users must use a duly qualified person to carry out certain work in relation to their metering equipment, including installation, certain maintenance requirements, validation and checking the accuracy of an existing meter.

A duly qualified person is a person with the qualifications, skills and experience to work on metering equipment, as summarised in Attachment E of the policy.

Inactive works

Inactive works are not required to have a meter. To register a work as inactive, WaterNSW customers should apply through WaterNSW and local government water authorities and other Department customers should apply through the Natural Resource Access Regulator.