Metering requirements and specifications

Metering thresholds and rules

Use our interactive metering tool or the lift-out ‘ready reckoner’ at the back of our Non-urban water metering snapshot 2019, to understand if the metering rules apply to your works  and what you need to do to comply with the rules.

Pattern-approved meter requirements

Under the new rules, all meters installed after 1 April 2019 will need to be pattern-approved.

The Murray–Darling Basin Authority (MDBA) has published an updated list of pattern approved 'non-urban' water meters in April 2019.

Maintenance requirements

The Maintenance Specifications 2019 set out the maintenance that needs to be carried out in relation to metering equipment, the frequency of maintenance and whether the maintenance needs to be carried out by a duly qualified person or if it can be carried out by the holder of the approval or licence.

These maintenance requirements apply to all meters that are subject to the new metering conditions.

Telemetry and data logger requirements

Telemetry needs to be installed by 1 December 2019 on:

  • all surface water pumps 500mm and above
  • all new or replacement meters on surface water works (except pumps less than 200mm) that are already required by a condition on the approval to have a meter or measuring equipment installed

All surface water works (except pumps less than 200mm) need to have telemetry installed by the regional roll-out date.

All data loggers and telemetry must comply with the Data Logging and Telemetry Specifications, which set out the requirements for collecting, recording, storing and transmitting data. They make the necessary capabilities of metering equipment clear for you, meter and telemetry providers, and duly qualified persons.

Following a competitive procurement process, the Department has engaged Eagle.io to develop a data acquisition service (DAS). This is the system that will collect water take data from water users with telemetry.

Data collected by the DAS will assist the Natural Resources Access Regulator, WaterNSW and the Department of Planning, Industry and Environment undertake compliance and enforcement, billing and other water management activities.

Water users will be able to access the information that is transmitted to the DAS through a private online dashboard. Water users will also receive notifications when their telemetry system is not transmitting data.

Read more about telemetry.

Faulty metering equipment

All water users must report faulty metering equipment within 24 hours to WaterNSW. A new offence applies for failing to report faulty metering equipment within 24 hours.

Duly qualified persons

Duly qualified people, such as certified meter installers and certified practising hydrographers, play a key role in the new metering rules.

A duly qualified person will also be able to advise you on how to comply with the rules and what meter, data logger and telemetry device is right for you.

Water users must use a duly qualified person to carry out certain work in relation to their metering equipment, including installation, certain maintenance requirements, validation and checking the accuracy of an existing meter.

A duly qualified person is a person with the qualifications, skills and experience to work on metering equipment, as summarised in Attachment E of the policy.

Inactive works

Inactive surface water works are not required to have a meter. To register a work as inactive, WaterNSW customers should apply through WaterNSW and local government water authorities and other Department customers should apply through the Natural Resource Access Regulator.