Breakfast briefing makes finance technology predictions

25 November 2011

NSW Trade & Investment hosted an Australian Information Industry Association (AIIA) breakfast seminar on 25 November focusing on how technology will drive financial services innovation.

The seminar, "Innovation Predictions for 2012", featured an expert panel discussing financial services technology trends from a local and global perspective.

It was the final event for 2012 under the AIIA's Financial Services Series, which is supported by NSW Trade & Investment and is focused on technology-led innovation in the financial services industry.

As with many industries, technology will play a central role in the future delivery and productivity of financial services, and the AIIA series is helping keep the industry abreast of the innovation wave.

Financial and insurance services are NSW's largest industry, accounting for 14 per cent of the State's economy in 2009-10 with a value of almost $58 billion.

The seminar explored changes in the financial services sector and how that will impact technology, and vice versa.

Topics such as eBanking, social trends, global consolidation, new competitors, emerging economies as financial services leaders, and more were discussed.

The panel discussion was moderated by Bob Hayward, the Chief Technology and Innovation Officer of IT services provider CSC Australia, and included:

  • Kelly Bayer Rosmarin, Executive General Manager, Business Products and Development, Commonwealth Bank of Australia
  • Tom Higgins, Head of Technology Insurance, BT Financial Group
  • Steve Shipley, Managing Director, Invest-Ex (Ex Mambo)
  • Jason Millett, Millstreet Consulting (Ex Westpac).

A white paper on the topic, prepared by CSC Australia, was also released at the seminar and is available online at