Contact us

Address and phone

Street address

  • 4 Parramatta Square, 12 Darcy Street, Parramatta NSW 2150
  • Google map

Mail address

  • Department of Planning, Industry and Environment, Locked Bag 5022, Parramatta NSW 2124


  • 02 9338 6600

For hearing or speech impaired

For translator and interpreter services

  • Phone 13 14 50 and ask them to call us on 02 9338 6600.

Find out more about us.

Business area contacts:

Contact our media team

Phone: 02 9274 6128

For compliments, complaints or suggestions

  • Use our online feedback form – the widget is on the right hand side of this page. You can provide details of your compliment, complaint  or suggestion, and your feedback will be sent to the right team for action.
  • Find out more about our complaints handling process.

Engagement and questions

Members of the public may participate in the development of NSW Government policy by engaging with public consultation hosted on the Have Your Say community engagement portal.