Cemeteries & Crematoria NSW Strategic Plan

The vision of Cemeteries & Crematoria NSW (CCNSW) is that all people in NSW have access to sustainable and affordable burial and cremation services that are respectful of culture and faith and provided in a consistent, transparent and accountable manner.

CCNSW regulates cemetery and crematoria operators who provide burial and cremation services to the public of NSW.

The Strategic Plan sets our agenda for the next three years

CCNSW’s second strategic plan will build on its achievements to date and fulfil the agency’s potential as a strong and capable regulator of the industry.

The Plan connects our priorities for the next three years to our legislation. Goals have been grouped into three themes of sector performance, consumer support and information and strategic advice.

Success in sector performance will mean:

  • Cemeteries and crematoria are operated and maintained in accordance with legislation and regulation, enabling community confidence in the sector.
  • Management of cemeteries and crematoria in NSW is transparent and accountable.

Success in consumer support will mean:

  • Consumers have access to clearly defined and affordable cemetery and crematoria services.
  • Cemeteries and crematoria are operated and maintained in accordance with legislation and regulation, enabling community confidence in the sector.

Success in information and strategic advice will mean:

  • Cemetery and crematoria service operators provide options which address the needs of religious and cultural groups.
  • Sufficient land is available to meet future interment demand.
  • Existing cemeteries and crematoria are used and operated sustainably.
  • Cemeteries are managed to maximise environmental, heritage and open space values.

The goals and actions set out in this strategic plan will move us closer to achieving our vision in partnership with industry, consumers, religious and cultural groups.

For more information, download and view the Strategic Plan (PDF, 4592.65 KB).

Please don’t hesitate to share your comments with us via at ccnsw.info@cemeteries.nsw.gov.au

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