Cemeteries & Crematoria NSW Regulatory Framework

The vision of Cemeteries & Crematoria NSW (CCNSW) is that all people in NSW have access to sustainable and affordable burial and cremation services that are respectful of culture and faith and provided in a consistent, transparent accountable manner.

CCNSW regulates cemetery and crematoria operators who provide burial and cremation services to the public of NSW.

The Regulatory Framework describes our approach to regulation

The Framework outlines how we will carry out our regulatory responsibilities and seeks to deliver three key outcomes:

  • Ensure all people in NSW can access sustainable, affordable, culturally and faith appropriate burial and cremation services of their choice, along with standardised information to make informed decisions.
  • Ensure interment services are provided in accordance with the Cemeteries and Crematoria Act and Regulation demonstrating integrity, transparency, consistency, affordability, respect and accountability.
  • Support Crown cemetery and crematoria operators to conduct their business activities to the standards set out in the Act, leading by example in governance, regulatory compliance, sustainability and service delivery.

CCNSW applies a risk-based approach to regulatory activities based on the potential harm to the industry and community.

We understand that being a successful regulator depends on strong relationships with all stakeholders and, as outlined in the Regulatory Framework, we are committed to working with industry in the months and years ahead to achieve a sound regulatory environment that supports the industry’s strength and longevity .

For more information, download and view the Regulatory Framework (PDF, 8283.77 KB).

Please don’t hesitate to share your comments with us via at ccnsw.info@cemeteries.nsw.gov.au

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