How it works

David Hanckel Cabinets, North Albury

Choose an independent Business Connect advisor that meets your needs. Check out their bio and register for your first free advisory session.

Every Business Connect advisor is accredited, with experience running their own business and formal qualifications in a business-related discipline. Independent advisors also have management, consulting or prior advisory experience. Business advisors with a broad range of skills covering essential business topics including business planning, marketing and how to grow your digital presence.

A trusted local business advisor can meet you at your business premises or another  convenient location. Select your region or town to find your local advisor.

You can also search for an advisor by industry or business topic. Where an advisor isn’t local, you can have an advisory session by phone or online.

Find out more about advisor specialisations:

Access to finance specialists

The lack of access to affordable finance and maintaining reliable cash flow is one of the most common reasons for business failure and a significant barrier to innovation for Australian small businesses.

Specialist access to finance advisors can assist you to understand your options including the many non-traditional finance, loan and grant options that are now available to small and medium businesses. Valiant Finance deliver these services.

Our finance specialists can help you understand how to:

  • achieve growth, innovate, scale up, export and capture new markets or market share through access to a wide range of finance options
  • navigate the small and medium business lending market, to understand pricing and product terminology, credit policies and provide expertise and advice on the options available
  • diagnose your business’s current state of finance readiness and provide insights and solutions.

For upcoming workshops and seminars on how to access finance browse our events section.

Digital and innovation specialists

Technology-based disruption is being felt across all businesses with no business model or industry safe from its effects.

Speak to one of our digital specialist advisors, to take advantage of the opportunity that the digital economy and new technology is creating for smaller businesses. Our advisors can help your business achieve growth through innovation and digital readiness, to disrupt, innovate, scale up and capture new markets or market share. Netstripes deliver these services.

Attend a workshop or seminar to understand growth hacking strategies, search optimisation, ideation, design, email marketing and online advertising, use of automation and business model refinement to increase productivity and growth.

Creative industries specialists

NSW is home to around 50,000 creative businesses; roughly 37% of all creative businesses in Australia, with 97% of these being small businesses.

Speak to one of our creative industries specialist advisors at Creative Plus Business, or attend a workshop or seminar for expert support to develop a sustainable creative business models, disrupt traditional markets through creativity, scale up and plan for growth, understand business strategy, gain financial literacy, develop a pricing strategy  and find out how to access funding to expand.

Multicultural advisory support

InterpreterWith 32% of small business operators in NSW born overseas, many startups and small to medium enterprises come from culturally diverse backgrounds.

Business Connect multicultural advisors provide trusted business advice and support in Arabic, Vietnamese, Cantonese, Mandarin or Korean to bridge cultural and language gaps. The Community Migrant Resource Centre delivers these services.

Information in other languages

If you need an interpreter in another language for your advisory session, Business Connect has partnered with Translating and Interpreting Services (TIS) to provide support to non-English speakers. For more information visit the TIS national website or call 131 450 for the cost of a local call and tell the operator the language you speak.

Taxi and hire car advisors

The NSW Government has introduced reforms to the NSW point-to-point transport industry. These changes affect taxis, hire cars, tourist services, ride sharing services, community transport and courtesy transport.

Speak to one of our taxi and hire car advisors to understand how the reforms affect the way your business operates, get information about financial assistance for licence holders, plan your business model and how to market your business to remain competitive.

Find out more about the reforms on the Transport NSW website.

Light rail advisors

The construction of Sydney Light Rail may have changed the way your business operates.

Speak to one of our Sydney Light Rail advisors to plan ahead for any potential impacts from the construction, to manage revenue and cash flow and adapt your business to reach new customers and source information about Sydney Light Rail construction.

Visit the My Sydney website for more information about the Sydney Light Rail construction and other services to help businesses.

You can also call 1300 134 359 to connect with your local Business Connect advisor. Or to speak with a specialist or multicultural advisor call 1300 650 058.

For more information read our frequently asked questions.


Disclaimer: The department accepts no responsibility, and will accept no liability for the accuracy, currency, reliability or correctness of any advice, recommendation, or information a service provider gives you in delivering Business Connect services.