Are you Christmas ready?

When 5 October 2018 9am - 12pm
Duration 3 hours
Venue NORTEC Training Rooms, 2/26 Bounty Street, LISMORE NSW
Cost $25
Description I'ts the most wonderful time of the year...' (I can hear you singing..)

Christmas is the ultimate seasonal event for most businesses. For some it is the busiest time of the year, for others it is the time when customers disappear, and for everyone it is the biggest balancing act we perform in the year! In this workshop we will look at some of the strategies you can adopt to both prepare for this season's madness as well as how to manage the time afterwards.

The workshop will cover:
  • increasing opportunities for sales volumes and new customer acquisition
  • preparing your team for the season
  • opportunities to surprise and delight and other customer service strategies
  • managing the post Christmas period.
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